Terms and Conditions

These general terms describe use of the Vitsuma website, an African craft platform for jewellery, ornaments and natural-material accessories. References to Vitsuma mean the platform operator, whose registered legal identity and address must be added before these terms are finalised.

Please read these terms and our Privacy Policy before submitting information. These terms do not replace any separately agreed merchant, commission, project or membership agreement. Nothing here removes mandatory consumer or privacy rights.

These draft terms are intended for adults aged 18 or over. Applications, enquiries and any eventual purchases or service agreements should be submitted by an adult with authority to act for themselves or the organisation they represent.

Provide accurate information, keep sign-in details secure and do not use another person’s identity without permission. Signing in does not grant administrator access, creator approval, paid membership or a right to list products.

All displayed prices and service-fee quotes are in United States dollars (USD). Descriptions, photographs, materials, dimensions and lead times help with discovery; confirm important specifications and care requirements before committing to a purchase.

Live inventory and checkout payments are not configured. Adding a piece to a cart, saving a shortlist or reviewing checkout does not reserve stock, place an order or guarantee a price. A cart is not sent to a seller and is not a sales contract.

Shipping charges, taxes, import duties, delivery arrangements, seller identity and final totals must be disclosed and agreed before any future paid order.

Private concierge, business sourcing and brand partnership forms save enquiries for private review. A receipt reference confirms storage of your submission only; it is not acceptance, a booking, a promise of availability or confirmation that an email has been sent.

Concierge and project service fees are separate from the prices of products and any marketplace commission. A starting fee is not a final project total. Scope, deliverables, product costs, expenses, timing and cancellation terms require a separate written agreement before work starts.

A recorded quote or an enquiry marked closed in the private dashboard does not establish payment or fulfilment.

Collector membership is currently by application only. No fee is collected and no membership or benefit is activated through this website. Proposed consultations, previews and invitations depend on review and availability.

If an annual fee is displayed, it is proposed USD pricing rather than an active subscription. Before any future paid activation, the full benefits, membership period, renewal mechanism, cancellation process and applicable refund rights must be provided and accepted. No automatic renewal is authorised by submitting an application.

Submitting a creator application does not automatically create an account, approve a studio or list products for sale. Vitsuma may review, approve, decline or request further information. Approval of a profile is not a guarantee of sales or a certification of every claim made by a creator.

You retain ownership of content you submit. You confirm that you have permission to share it and grant the permission needed to review it and operate the relevant service. For approved creator profiles, this includes displaying the public profile fields described on the application form. Applicant email addresses and private review notes are not included in the public profile.

Do not submit confidential third-party information, card details or content that infringes another person’s rights.

Partnership proposals are subject to review and a separate agreement. Any sponsored content or commercial partnership must be clearly identified. Payment does not purchase creator approval, a place in the Makers directory or undisclosed editorial influence.

Journal content is general editorial information. Specific materials, provenance, suitability and investment expectations should be independently assessed; an article is not a guarantee about a particular purchase.

The current website does not collect payment, process card details or create paid orders. Do not send payment-card information through an application or enquiry form.

Before paid commerce becomes available, the applicable seller or service provider must supply payment, delivery, cancellation, refund and return terms. Any special arrangements for bespoke or commissioned work must be explained before agreement and remain subject to mandatory consumer rights.

The Shipping & FAQ page explains the present checkout status. Nothing on that page or in these terms removes rights available under applicable law.

Use Vitsuma lawfully. Do not submit fraudulent material, harass creators, upload malicious content, attempt unauthorised access, interfere with the platform or use automated activity that disrupts it or unlawfully extracts personal data.

Vitsuma branding, website design and editorial materials, and creators’ photographs and designs, belong to their respective rights holders. Viewing the website does not transfer those rights or permit unauthorised commercial reproduction. This does not restrict uses permitted by law.

Features may change or be temporarily unavailable. Vitsuma may restrict access to protect security or respond to unlawful activity, subject to applicable law. A restriction on website access does not erase obligations under a separate valid agreement.

To the extent permitted by law, Vitsuma does not accept responsibility for indirect losses, failures outside its reasonable control or actions of independent third-party websites. These draft terms do not exclude liability that cannot lawfully be excluded, including fraud, relevant personal injury liability or mandatory consumer protections.

Any final limitation of liability and allocation of responsibility between the operator, merchants and service providers require jurisdiction-specific review.

Updates will be published here with a revised date. Material changes affecting an existing paid agreement must be addressed under that agreement and applicable law; this page does not retroactively authorise new charges.

The operator’s jurisdiction and any permitted governing-law or dispute-resolution provisions are not yet designated. Mandatory rights under the laws that apply to you remain unaffected.

The operator’s registered legal name, business address and legal contact email have not yet been supplied. They must be added here before these terms are finalised. No unverified email address or company identity is presented as an official contact.

For information about how the current platform handles personal information, read the Privacy Policy.